Are you all of sudden getting the blue screen of death every time you print? This is a known issue with a Windows Update Security patch from March 9th. You have two OPTIONS to fix this - remove the security patch or install a new optional update to fix the issue.
Install the Fix:
- Go to the Start Menu (Window icon in lower left) -> Settings (gear icon).
- Click Update & Security.
- Under Optional quarterly updates look for KB5001567 and click "Download and Install"
- REboot as needed.
Remove the security fix: (only if you do NOT see the update above)
- Go to the Start Menu (Window icon in lower left) -> Settings (gear icon).
- Click Update & Security.
- Click View Update History.
- Click Uninstall Updates at the very top.
- Locate KB5000802 under Windows Updates and click on it.
- Click Uninstall. It will uninstall and then ask you to reboot your computer.